When disaster strikes, how do we respond?

ABC Television's Compass on June 1 reported on bearing witness: the burden borne by newsmen and women who put themselves on the frontline of conflict and tragedy in the course of their work.

The program asked, What sustains them? How do they deal with trauma?
Veteran ABC TV reporter Philip Williams was still dealing with the aftermath of the September 2004 school siege at Beslan.

He interviewed other Australian journalists who had been witnesses to terrible world events - a "journey into the darkness in the soul" of the men and women whose job it is to report events that most of us could not bear to experience.
Williams said he lived with the images of "things I wish I'd never seen".

He felt rage that "as a human being, as an individual, I could do nothing to protect those children". He described his shock and anger as a direct and honest response to a horrifying situation.

Stephen Robinson's new book helps people prepare for and survive trauma ministry.
PHOTO: BOB FINLAYSON © NEWSPIX/NEWS LTD. USED WITH PERMISSION

"I've seen the result in myself of not letting it out, of not dealing with it as it happens, and I've seen what's happened to some of my colleagues."
Legendary Vietnam War correspondent Tim Page paid a high price. He went everywhere, covered everything and saw too much.

He was wounded three times and took the full force of a landmine that took 25 percent of his brain. But it was the hidden impact of the horrors he'd witnessed that would live with him forever.

Sally Sara worked for many years in Africa for the ABC. Memories of the killing in Uganda were still vivid: an absolutely appalling combination of an insane conflict and children.

She said, "A lot of the most difficult things happen off camera. It's not the pictures that you would necessarily put into your story that are the ones that you remember."

Kimina Lyall, a correspondent in South-East Asia, was relaxing at her holiday house at a beach in Thailand on Boxing Day 2004 when disaster struck.
As the waves crashed in, she saw people swept away.

"The decisions that I made in those hours and day after the tsunami are the ones that have haunted me the most and have led to essentially the end of my career."

Her partner stayed with her as she set about her work but that meant "being exposed to bodies and bodies and bodies and bodies and more bodies. Getting progressively uglier and uglier as the days went on. In those days after the tsunami I was just quite clearly in acute trauma."

For Tim Page, "There's always going to be ghosts, whatever that means; there's always going to be horrors."

Williams asked, "Why would a journalist going to cover a war or traumatic event be any less affected by that event than the soldiers or the emergency workers? Or perhaps even, to a degree, the victims themselves?

"We're in there. We're seeing it all. We're recording it. We're reliving it. We're editing it. Of course we're going to feel it. And we do."

Aftershocks from the front line
In recent times our society has become increasingly aware of its vulnerability to loss and large-scale devastation through disasters of human and natural origin.

And not just disasters overseas - tsunamis and terrorist bombings.

Disasters such as the recent Kerang rail crash, floods on the east coast of New South Wales and the Sydney Harbour ferry accident not only affect the victims, but also those on the front line of help.

A book launched in Sydney earlier this year explores the realities of trauma ministry, the training of church-based caregivers and the issues of post-traumatic stress and recovery.

The book, Ministry in Disaster Settings: Lessons from the Edge, written by Uniting Church minister the Rev. Dr Stephen Robinson, provides insight into the effect of disaster on clergy and points to the biblical hope that can be offered to hurting people and those who try to help them.

Dr Robinson has been involved as a fire chaplain with the Rural Fire Service since 1996 and is the Uniting Church's representative on the New South Wales State Disaster Recovery Committee.

His book is based on interviews with over 15 ministers, chaplains and trauma workers. Many had involvement in large-scale disasters such as Granville, Thredbo and Port Arthur.

Dr Robinson says he found that many working in emergency service chaplaincy had "stumbled" into it and, like the journalists in the Compass program, were still wearing emotional and spiritual scars from it.

The book describes disaster trauma ministry, the price paid in it and how to prepare and survive as well as possible. One section is devoted to biblical case studies and theology viewed from the perspective of trauma.

In the forward, Ray Anderson, Senior Professor of Theology and Ministry at Fuller Theological Seminary, says, "What makes the book credible rather than merely a theoretical piece of work, is the in-depth analysis of actual ministry in disaster settings."

Speaking at the launch of the book, Dr Robinson said the church had a primary role in "being there" in times of crisis and hardship and in caring for the carers.

He thought the book would be valuable for ministers and their educators, denominational leaders responsible for caring for ministers, church members who wanted to know what ministry was about, and clinical psychologists.

Guest speaker at the launch was retired Chief Inspector Gary Raymond, who was on duty at the Granville train disaster, Thredbo landslide disaster, the Newcastle earthquake, Luna Park ghost train fire and Hilton Hotel bombing.

He said that secular psychology gave some answers in responding to trauma but was only a work in progress. In the context of John 3:16, those responding to trauma must realise it is a ministry, he said.

Disaster response needed to address three areas, he said: preparedness (the assumption that there will be large events that require care), crisis management and consequence management.

Those affected could be grouped in three categories: primary (victims of trauma), secondary (witnesses of those being traumatised) and tertiary (those not there but affected).

It was not just what you saw, he said. It was also what you smelled, what you heard or the horrible silences when things should be heard. It was what you touched and what touched you.

"The extreme danger ... the sensory stimuli ... lays heavily on us - and flashes back on us."

He said the memory of an event, with time to think, had consequences.

Carers needed to consider if there was a build up of cumulative effects, if there were coping mechanisms, and how they could care for themselves as well as others.

He said his work at scenes of disasters had taught him that trusting Christ in all circumstances, by faith and not by sight, was where the truth lay.

Dr Robinson's book was one of hope, he said. It would help to equip the saints in God's work.

Mr Raymond said that in trauma you get an opportunity to see God in action - like the bikie who exclaimed, "Good onya, God!" when a baby was delivered after its mother was saved from the wreckage of a car accident in Taylor Square, Sydney.

People nowadays saw God as a genie to be thrown back in the bottle when they didn't need him, he said. But people should have a relationship with God, where God was with them all the time.

"We have a God who not only knows but is also acquainted with our grief. He understands our grief and weeps with us."

Peer support
Ministry in Disaster Settings has already been used in the New South Wales Synod for peer support training.

Moderator Jim Mein said the two days training he attended earlier this year were appreciated by the seven participants, one of whom was Mark Watt, the officiating minister at the funeral of the Bragg family, who died during violent weather in the Central Coast in June.

At the meeting of presbytery disaster response coordinators, men and women were trained and updated about the Uniting Church's involvement in the State Disaster Plan and how they could support congregations and the communities to which they related.

Dr Robinson said the Synod for some years had a network of presbytery disaster contacts who liaised with the Moderator about how they have been affected.

The Uniting Church had only recently addressed the need for peer support, but Dr Robinson said, "What we are doing now is a real model for the other mainstream denomination as they become more aware of duty of care."

Mr Mein said, "I always stress the importance of being prepared for the inevitable, even though the nature of the inevitable disaster can never be reliably predicted. They can be man-made such as rail, air and road accidents, terrorism or shootings; or "acts of God" such as flood, fire or drought.

"No presbytery is immune from the possibility of a disaster. The Synod's response is to prepare, encourage and train coordinators and to create awareness among presbyteries of the need for such coordinators."

For more information see http://www.emergencyministry.com.au/, http://nsw.uca.org.au/disaster-response/ or contact Stephen Robinson by email at stephen@lpuc.org.au, emergencyministry@lpuc.org.au or call (02) 9153 8653 or 0412 820 848.